Responsible for your data
CAST TIME LTD
Registered in England and Wales, company number 08519499.
Owned by SKYNET GROUP LTD, 14 Stein Schneider Street, Tel Aviv, Israel.
Privacy policy
Privacy policy. What we keep, and why.
How tolkr.ai handles the personal data of its visitors and of the people who write to us. Tolkr™ itself runs on your own systems, and what it hears stays there.
01Who is responsible
CAST TIME LTD, a company registered in England and Wales (company number 08519499) and owned by SKYNET GROUP LTD of Israel, decides how your data is used on tolkr.ai and is responsible for it. Its details are in the panel at the top of this page.
We follow the UK GDPR and, for people in the European Union, the GDPR; our owner in Israel also follows the Israeli Privacy Protection Law. This policy covers the website only. When an organisation uses Tolkr™, its own contract and settings decide what happens to its audio and text.
02What we collect, and why
Contact form
First and last name, company, company website, country, business email, phone, subject, the tab you chose, the field that comes with it, and your message.
Why: to answer your request. Legal basis: steps you ask for before a contract (GDPR article 6(1)(b)), and our interest in answering business enquiries (6(1)(f)).
Request a demo
Your name, work email, organisation, role, language pair, country, and what success would look like.
Why: to prepare and run the demo you ask for. Legal basis: steps you ask for before a contract (6(1)(b)).
Analytics
The pages you visit, how you reached the site, your device and browser, and an approximate location. Google Analytics works that out from your internet address and does not store the address.
Why: to see which pages help visitors. Legal basis: in Europe (the EU, the EEA, the UK and Switzerland), your consent (6(1)(a)), given when you click OK; elsewhere, our legitimate interest in knowing which pages help (6(1)(f)). Either way you can turn it off at any time in Cookie settings.
News
Only if you tick the box: your email, to send you news about Tolkr™.
Legal basis: your consent (6(1)(a)). Reply to any news email to stop it.
Protection from abuse
The internet address of a form request, kept for up to a day, to limit how many messages one address can send.
Legal basis: our interest in keeping the forms working (6(1)(f)).
Server records
When you load a page, our web server records the time, the page, your internet address and your browser, as every web server does.
Why: to run the site and keep it safe. Legal basis: our interest in a working, secure site (6(1)(f)).
We do not ask for, and ask you not to send, health data or other special categories of data. We do not sell data, do not use it for advertising and make no automated decisions about you.
03Cookies
On your first visit a notice tells you that the site uses Google Analytics. In Europe nothing from Google loads until you click OK; elsewhere it runs from the first page. The site tells Europe by your device's time zone setting, and sends nothing anywhere to find out. You can change your choice at any time with Cookie settings at the bottom of every page, or delete cookies in your browser.
When you turn analytics off, Google Analytics stops at once and its cookies are removed; one cookie, tk_consent, remembers your choice.
04Who receives it
- Our team. The people at CAST TIME who answer sales, demo, security, tender and press requests.
- Google. Google provides Google Analytics as our processor, in Europe only after your OK, and until you turn analytics off. Google takes part in the EU-US Data Privacy Framework.
- Our own servers. This site, its form service and the mail that carries your message to the team and the confirmation to you run on CAST TIME's own servers. No outside host or mail provider receives them.
Google acts on our instructions only. Where data leaves Israel, the European Union or the United Kingdom, it goes only to countries with an adequacy decision, under standard contractual clauses, or to companies in the EU-US Data Privacy Framework. Israel has an adequacy decision from the European Commission.
05How long we keep it
- A dayThe internet address kept against abuse.
- 2 yearsThe website's copy of your message, kept on our own server, then deleted.
- 14 monthsAnalytics data about visits in Google Analytics, then deleted. Only totals remain.
- 2 yearsAn enquiry that does not lead to an agreement, counted from our last contact with you, then deleted.
- 30 daysThe web server's records of visits, then deleted.
- Until you stop itYour email for news, if you ticked the box.
If you become a customer, we keep our correspondence, the agreement and the accounting records for as long as the law requires us to keep them.
06Your rights
You can ask to see the data we hold about you, to correct it, to delete it, to limit its use or object to it, and to take a copy with you. You can turn analytics off at any time in Cookie settings, and withdraw consent to news by replying to any news email. Withdrawing does not affect what was done before.
To use a right, write to privacy@casttime.com. We may ask you to confirm who you are, and we answer within 30 days.
07Security
Forms travel over an encrypted connection. The site is protected against automated abuse, and it loads scripts only from this site and, while analytics is on, from Google Analytics.
08Children
The site is for organisations and is not meant for children under 16. We do not knowingly collect their data; if you think we have, write to us and we will delete it.
09Changes
When this policy changes, the version at the top changes with it. If a change affects what you agreed to, we ask again.
10Contact
Privacy questions and requests: privacy@casttime.com, or the contact page.
11Law and courts
This policy, and any dispute about it or about how this website handles your data, are governed only by the laws of the State of Israel. The competent courts in Tel Aviv-Yafo, Israel, have sole and exclusive jurisdiction.
This leaves untouched only the rights that the data protection law of your own country gives you and that no agreement can take away, such as complaining to your data protection authority.